Second Cup: Welcome to Canada

Corporate Social Responsibility Experiential and Events

Canada welcomed more than 35,000 Syrian refugees. We partnered with Second Cup to celebrate our “welcoming” Canadian identity.

Strategic Objectives, threw a free skating and hot chocolate party for our newest neighbours. The purpose was two-fold: warmly introduce new Canadians to Canadian winter traditions and launch Second Cup’s new hot chocolate cookie.

The challenge

Sharing Cookies and Goodwill

To launch the new cookie and build on Second Cup's strong community presence, we needed an original concept that authentically promoted both and met the following goals: Create a Social PR activation to generate positive brand news and promote the Hot Chocolate Cookie from coast-to-coast Encourage product trial and sales.

The solution

A Quintessentially-Canadian Party

We injected Second Cup and its new cookie into a national news story. An innovative #TasteItRateIt Facebook Campaign spread the news about the new Hot Chocolate Cookie from coast-to-coast.

The “Welcome to Canada Skating and Hot Chocolate Party,”was a free event to introduce newcomers to two authentic Canadian traditions: hot chocolate and ice skating. We enlisted the support of Canadian World Champion Figure Skater and two-time Olympic medalist, Elvis Stojko, to help raise greater awareness and media interest in the event. We also worked with CultureLink, a leading Toronto settlement organization. The event provided tremendous fun, genuine support and a high-profile sampling opportunity for the new cookie. It resulted in high-profile coverage and awesome in-store sales success!

The event generated 2.5 million Twitter impressions and 2,600 #TasteItRateIt survey entries, with 84% declaring the Hot Chocolate Cookie as Canada’s best, reflecting Second Cup’s values and commitment to community. The launch led to a 66% spike in sales in the cookie category.

The results

Super Sales

  • 1K attendees
  • 24M impressions
  • 1K cookies samples
  •  2.5 million Twitter impressions

Results

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