Marcelle 10% Vitamin C + Probiotic Serum Launch
The challenge
“Cs” the Day!
The solution
Starting a #Skinversation
Marcelle’s research shows Vitamin C is the most popular “hero ingredient” in skincare, but few consumers understand why or how to use it effectively. We positioned Marcelle as a skincare ally with honest, science-based conversations to demystify the product and highlight its simple, safe, and clean qualities.
Our solution was the #Skinversation, a year-long series offering easy-to-digest skincare tips. The first chapter, Vitamin C 101, educated consumers on protecting their skin’s barrier and achieving a glowing complexion. Free of confusing buzzwords, the #Skinversation provided clean, transparent, and trustworthy skincare information.
Media Mailer Program:
To spark the #Skinversation, we developed an Instagrammable unboxing experience for beauty and lifestyle media and influencers. These bespoke mailers, aligned with the campaign aesthetic, included a full-size bottle of the new serum, a skincare headband, and a sunrise lamp. The mailers generated organic shares, positive testimonials, and strong consumer response, boosting participation in the #Skinversation and driving product sales.
Paid Influencer Program:
We engaged our annual roster of macro influencers, the #MarcelleMavens, to promote the launch of Marcelle’s 10% Vitamin C + Probiotic Serum. This complemented our earned media program, fostering engaging conversations and sharing the excitement of the new product launch.
The launch of Marcelle’s 10% Vitamin C + Probiotic Serum far exceeded objectives. The product was profiled as clean, trustworthy and safe for all skin types, and our communications clarified the role of Vitamin C in skincare. Our strategy delivered impressive sales for Marcelle’s all-new 10% Vitamin C + Probiotic Serum, with the product outperforming similar launches.
The results
Garnering Glowing Results
- 33 million impressions
- 82 times the industry standard of success for this program
- 3.75% Engagement Rate, surpassing objectives
- Winner of two 2023 IABC/Toronto OVATION Awards Media Relations; and Marketing Communication: Inclusivity, Diversity, Equity and Accessibility
- Won a Canada’s Beauty Best Skincare Award
further proving its efficacy and innovation
- GMI’s best performing launch in anti-aging skincare
Results
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