Marcelle 10% Vitamin C + Probiotic Serum Launch

Brand and Product Launches Social Media and Influencer Marketing
 
Marcelle, a leading Canadian skincare and beauty brand, was launching an innovative product called 10% Vitamin C + Probiotic Serum, the first-ever serum in its product portfolio. With a limited budget, Marcelle commissioned our team to generate widespread media and influencer coverage to help the serum shine in a crowded sea of competitors.

The challenge

“Cs” the Day! 

Marcelle’s new 10% Vitamin C + Probiotic Serum was entering a crowded marketplace. We had to build awareness that would encourage skincare lovers to try the new serum while staying true to the brand personality of being trustworthy and accessible. These were our goals: Profile the product benefits, proven results and beneficial ingredients of the Marcelle 10% Vitamin C + Probiotic Serum and highlight its certification from the Canadian Dermatology Association. Educate consumers on the benefits of Vitamin C in skincare and how to best incorporate this powerful antioxidant into skincare regimes. Establish credible, authentic and trusted third-party recommendations that enhance the Marcelle brand and propel product awareness, encouraging trial and sales.

The solution

Starting a #Skinversation

Marcelle’s research shows Vitamin C is the most popular “hero ingredient” in skincare, but few consumers understand why or how to use it effectively. We positioned Marcelle as a skincare ally with honest, science-based conversations to demystify the product and highlight its simple, safe, and clean qualities.

Our solution was the #Skinversation, a year-long series offering easy-to-digest skincare tips. The first chapter, Vitamin C 101, educated consumers on protecting their skin’s barrier and achieving a glowing complexion. Free of confusing buzzwords, the #Skinversation provided clean, transparent, and trustworthy skincare information.

Media Mailer Program:
To spark the #Skinversation, we developed an Instagrammable unboxing experience for beauty and lifestyle media and influencers. These bespoke mailers, aligned with the campaign aesthetic, included a full-size bottle of the new serum, a skincare headband, and a sunrise lamp. The mailers generated organic shares, positive testimonials, and strong consumer response, boosting participation in the #Skinversation and driving product sales.

Paid Influencer Program:
We engaged our annual roster of macro influencers, the #MarcelleMavens, to promote the launch of Marcelle’s 10% Vitamin C + Probiotic Serum. This complemented our earned media program, fostering engaging conversations and sharing the excitement of the new product launch.

The launch of Marcelle’s 10% Vitamin C + Probiotic Serum far exceeded objectives. The product was profiled as clean, trustworthy and safe for all skin types, and our communications clarified the role of Vitamin C in skincare. Our strategy delivered impressive sales for Marcelle’s all-new 10% Vitamin C + Probiotic Serum, with the product outperforming similar launches.

The results

Garnering Glowing Results

  • 33 million impressions
  • 82 times the industry standard of success for this program
  • 3.75% Engagement Rate, surpassing objectives
  • Winner of two 2023 IABC/Toronto OVATION Awards Media Relations; and Marketing Communication: Inclusivity, Diversity, Equity and Accessibility
  • Won a Canada’s Beauty Best Skincare Award
    further proving its efficacy and innovation
  • GMI’s best performing launch in anti-aging skincare

Results

Does your brand need help cutting through the clutter? Are you looking for fresh thinking and modern storytelling that gets results?

Please contact us to collaborate on award-winning campaigns. We can’t wait to get started!

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